Terms and Conditions

Who we are

Slotozen Casino belongs to Saphirix Solutions SRL, a company registered in Costa Rica under number 3-102-933997. It holds licence no. 0000091 from the Tobique Gaming Commission.

Who can play

You must be 18 or older, or older if the law where you live sets a higher age. We may ask for proof of age at any time. If someone gambles with us while under age, their account is closed and winnings from that period are lost. Some games are not offered in every country because providers set their own limits, and using a VPN to get around those limits can cost you your winnings.

Your account

Each person can hold only one account. Accounts that share an address, household, IP address or device are treated as duplicates and may be closed. Keep your details accurate, because we check identity and contact details from time to time and before payouts.

Bonuses

Only one bonus can be active at a time and deposit bonuses cannot be combined. You can always choose to play without a bonus. The detailed rules for each offer, including wagering and time limits, are set out in our bonus terms.

Deposits and withdrawals

Pay only from accounts that are registered in your own name. Before money linked to a deposit can be withdrawn, the deposit has to be played through once on slots or three times on other games. We aim to handle each withdrawal within 72 hours once it is approved, and the time it takes to arrive depends on the method you pick. Larger payouts can be split into several parts if they go over the limit of a method.

Inactive accounts

An account with no login or play for 12 months in a row is treated as inactive, and a monthly fee may then be taken from the remaining balance.

Changes to these rules

We may update these rules. When the changes are significant we try to let you know by e-mail, so it is worth checking this page from time to time.